Groups.io: Support kontaktieren

Kontaktieren Sie den Groups.io-Support

Schreiben Sie uns, worum es geht, und wir antworten Ihnen per E-Mail. Die mit einem * gekennzeichneten Felder sind Pflichtfelder.

Ihre E-Mail-Adresse *

Geben Sie bitte die E-Mail-Adresse an, unter der Sie Nachrichten von Groups.io erhalten, damit wir Ihr Konto finden können.

Wobei können wir Ihnen helfen? *

Most delivery problems come down to a bouncing address or a subscription set to no email:

Dealing with bouncing accounts
Email delivery settings
How Groups.io handles bounces

Group owners can see invoices, payment methods, and plan changes on the group's Admin, Billing page:

Groups.io billing
Upgrading or downgrading groups
Reviewing your donation and payment history

You can make most account changes yourself:

Setting up or disabling two-factor authentication
Changing your email address
Setting, changing, or deleting your password

Messages and members inside a group are managed by that group's owners, who can remove content and ban members. Contact them first for anything posted in their group.

If you were removed for reported spam
Banning or unbanning members

If something is behaving unexpectedly, the fastest fix starts with seeing the same page you're seeing:

Report it on the Beta group with the #bug hashtag

Groups.io currently blocks web access from some regions for legal reasons. Your address is recorded with this request, so we can check what it resolves to:

Why access from Mississippi is currently blocked

The manuals and FAQs cover most questions:

Member FAQ
Owner FAQ
Browse the help center

Invoice number, if you have one

How did you pay?

Example sender addresses or message links

Link to the page, topic, or message where this happens

Where are you actually located?

Name oder Adresse der Gruppe

Du bist Mitglied dieser Gruppe, nicht deren Administrator. Fragen zur Mitgliedschaft, zu den Regeln oder zu den Beiträgen der Gruppe werden von den Administratoren der Gruppe selbst beantwortet, und diese können dir schneller antworten als wir. E-Mail an die Gruppenbetreiber senden. Falls es sich um ein Problem mit Groups.io selbst handelt, fahren Sie unten fort.

Betreff *

Was ist los? *