Moderator notifications about group activity

Group owners and moderators can control which notifications they receive about activity in their group and the method by which they receive those notifications.

The activities that generate moderator notifications are:

• In all groups:
  • A pending member needs approval.
  • A pending message needs approval.
  • A member joined or left the group.
  • A member changed their email address or display name.
  • The group’s storage limit was reached.
  • An inappropriate message, file, or photo was reported.
• In Premium or Enterprise groups, or in legacy Free groups created before August 24, 2020:
  • An objectionable file or photo was reported.
  • A chat was created or modified.
  • A photo or photo album was uploaded, modified, moved, or deleted.
  • A file or folder was uploaded, modified, moved, or deleted.
  • A wiki page was created or modified.
  • A database was created or modified.
• In Premium or Enterprise groups, or in legacy Free groups created before January 15, 2020:
  • A subgroup was created or deleted.

You can control the moderator notifications you receive about specific activities in the group in the Moderator notification settings on your Subscription page.

Note:

• To receive web/app notifications, you must enable them in your Groups.io account. For more information, see Enabling or disabling web/app notifications.
• Email notifications sent to moderators as a result of their Moderator Notifications settings do not include system hashtags.
• With email notifications, a delay of 4 to 8 minutes occurs between when the action is taken and when the corresponding email notification is delivered. This delay allows the system to combine multiple actions (of the same type) that occur within a short period of time into a single notification, which prevents a barrage of individual email notifications. Web/app notifications are always sent individually; they are not delayed or combined.
• If you are the one who performs an activity that you have chosen to be notified about, you will not receive a web/app notification or email notification for it.
  Exceptions:
  • If an unauthorized (spam) unsubscription occurs, you will receive a web/app notification if you were unsubscribed as a result.
  • You will receive a web/app notification about reaching the group’s storage limit even if your upload or post was the one that caused the limit to be reached.