Adding moderator notes

Group owners and moderators can add notes to individual members’ records that other moderators and owners—and only moderators and owners—can review. For example, you could add a note about who referred a particular member to the group, add a note about a moderator action related to a member (such as putting them on moderation or removing or banning them), and so on.

To add a moderator note to a member’s record:

1. Display the member’s record.
2. Click or tap the Membership button at the top of the member’s page and select Notes from the list.  
3. On the resulting page, enter the text of your note, then click or tap the Update button.

In the member list, the email address in the member’s record will be followed by a note icon  with a tooltip of “Has Moderator Note”. 

To modify or delete the note, follow steps 1 and 2 above, edit the text of the note or delete all the text, and click or tap Update.