Re: How long does it take to verify QSL Application
Gordon Beattie, W2TTT
Well, I try hard not to be a "bomb thrower". While I'm more "pushy" than most, it's important to be thoughtful and respectful. Sometimes my tireless inquisitiveness can be misinterpreted as being pushy, but rarely is that my intent. I think a lot of us inadvertently tortured our parents, teachers, siblings, spouses and friends with the overuse of the question. "Why?". I can tell you that it got my desk placed in a school hallway at Bradford School in Upper Montclair, NJ for two years back in 1966-1968! :-) Our adult sons aren't all that thrilled with it either, so I try to tone it down. :-)
Good idea to try to get locals to volunteer at HQ, and I will keep an eye out for possible volunteers.
Thank you for the explanation of the proce involved in getting awards. Delays or not, there are limits to the amount of labor one can afford to expend on such things. Optimizations of the process are always welcome, but with appropriate safeguards.
Could there be a user-driven tool/portal where the applicant user submits the QSO callsigns and endorsement parameters for an award and then run that through LoTW to produce a "go/no go report" with an exception list? Then if there sre no exceptions, then smply ask if the user wants to request the award. The rest would be an administrative process to collect money, name on certificate, etc. Mind you, I've only applied for a few awards about a year ago and only with the wonderful help of the staff, so this may already be in place.
Thanks again! Keep up the good work!
J. Gordon "Gordie" Beattie, Jr., W2TTT
Get On The Air!
From: ARRL-Awards@... <ARRL-Awards@...> on behalf of Naumann, Robert, W5OV <rnaumann@...>
Sent: Wednesday, November 9, 2022 1:10:07 PM
To: ARRL-Awards@... <ARRL-Awards@...>
Subject: Re: [ARRL-Awards] How long does it take to verify QSL Application
Good to see you in here asking some thoughtful questions!
Regarding the impact of Field Checking of QSL cards; Yes, the process at HQ is streamlined a bit, but it only removes the task of verifying that the information on the application form matches the submitted QSL card data. Every QSO is still evaluated on its own for viability and accuracy. All of this work is a predominantly manual process. And, as such, it takes a finite amount of time.
For VUCC, each QSO is evaluated and the grid squares are verified for both ends of the QSO. We currently have one person handling VUCC and if he's on vacation, things do pile up a bit. That, on top of the increased number of submissions due to not only favorable conditions, but the endless growth of FT8 activity on the Magic Band, as just one example.
Everyone here is continually busy, and we do not have excess staff to add to the mix when the workload increases. Due to Covid, we don't have as many volunteers at HQ now. We did host a special open house for our Connecticut neighbors on October 29, and thankfully we got fantastically warm and sunny fall weather for the nearly 200 that showed up. Part of the purpose was to solicit for new volunteers for positions such as these we're discussing. We'll see how that works out as we hear from people who picked up both the job postings and volunteer opportunities brochures that we handed out that day.
If you know somebody in the Hartford CT area that you think might want to help out on a part time basis, please have them reach out to us here at HQ@....
Robert E. Naumann W5OV
Director of Operations