+ AA6YQ comments below
You may be right. I have no inside information about the system. It does seem there have been times that people have complained about response but it may have been for other reasons. I was not talking about an award or two. I was responding to the request for a general unlimited award process with am open API.
+ Processing files submitted by award/contest sponsors could be paced to avoid degrading interactive performance and new QSO ingestion.
In any case the real problem is more likely to be development and test resources.
+ Agreed. And don’t forget documentation!