+ AA6YQ comments below
90 percent of all fire ground incidents are because of comm issues. Similar numbers for corporate problems. People have a hard time communicating clearly and effectively.
+ This was not a "comm issue". ARRL employee David Isgur was assigned the ownership of the new "open to everyone" online groups when the "Communications with Members" Committee was disbanded by the Board of Directors. His responsibilities included informing new Directors of the existence of these groups, and encouraging ARRL Directors, Executives, Managers, and Staff to actively participate in them. Mr. Isgur left the ARRL sometime after the Committee was disbanded. Either no one from the ARRL debriefed him to understand his responsibilities, or he was debriefed but his responsibilities were not assigned one or more ARRL staff members, or the ARRL staff members to whom his responsibilities were assigned have failed to execute them; whichever, a tour-de-force of management incompetence.
+ And it's so nice to have an un-informed Director blame the volunteers who created and moderate the new groups without having lifted a finger to first understand the situation. The ARRL has more competent volunteers than it knows what to do with, and so can afford to demotivate them without thinking about it. Well done, sir!