Re: Disappointed in Triple Play "plaque"


K8TS
 

I am sure Dale Williams WA8EFK, still has records of emails sent and received by himself, the awards department, and myself during this period.

Awards said this was the very last one of the wooden plaques and that they had found it somewhere. The wood is scared on the sides. They said it would be “reviewed” at the time these exchanges took place.

You can plainly see the dates, and as I recall them saying they were rotating shifts for those who could not work remote.

As far as I am concerned, this subject is closed. Just sorry the “old guard” could not be upfront with the members.

Dale K8TS

 

Sent from Mail for Windows 10

 

From: Ria, N2RJ
Sent: Monday, July 26, 2021 3:54 PM
To: ARRL-Awards@...
Subject: Re: [ARRL-Awards] Disappointed in Triple Play "plaque"

 

 I think you meant April 2021 and not April 2020. Staff was not in the building in April 2020.

 

And you are right - it was changed by headquarters without member input. Now we are reversing that based on member input. 

 

I will not go into further details other than there is new management in that department.

 

73

Ria

N2RJ 

 

On Mon, Jul 26, 2021 at 3:25 PM K8TS <dalecole3502@...> wrote:

Ria;

Awards said they were “reviewing it” over a year ago. (April 9th, 2020  to be exact)!

How many layers of management does it have to be reviewed by?

I will not hide the fact that this is something I am more than upset about.

There was some shabby decision making when the plaques were changed WITHOUT consulting the membership.

Forever what reason they changed they could have at least made the plaque different than the certificate.

I have also seen where the endorsement stickers (yes stickers folks) have even changed design in mid-stream.

Dale K8TS

 

Sent from Mail for Windows 10

 

From: Ria, N2RJ
Sent: Monday, July 26, 2021 3:11 PM
To: ARRL-Awards@...
Subject: Re: [ARRL-Awards] Disappointed in Triple Play "plaque"

 

We have heard the members loud and clear. Senior management at HQ are currently in the process of reviewing the awards with an eye toward making them better quality.

 

The exact changes I cannot share right now but as a recent recipient of triple play myself I agree that we can do a lot better.

 

73

Ria

N2RJ

 

On Mon, Jul 26, 2021 at 1:45 PM Rick NoVT <N0VT@...> wrote:

I know that ARRL folks read this forum so I wanted to express my extreme disappointment in the "plaque" I purchased for my recent Triple Play award.  It is advertised on ARRL.org as "laminated", but it's simply attached to the back with a plastic hook glued to it.

I was going to obtain a REAL wood plaque base ($14 on etsy.com) to mount it on, but first the plastic hook on the back would need to go.  Guess what?  The hook is GLUED DIRECTLY TO THE CERTIFICATE, not plexiglas, so removing it destroys the award.

Fortunately I saw what was happening before the hook was completely removed, but I still have a nice large scar on the certificate. 

You got me this time, ARRL, but it won't happen again.

Rick Harrington, N0VT

 

 

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